Privacy Policy

Introduction

Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

We are committed to respecting the following data protection principles:

  • The processing is legal, fair, transparent. Our processing activities have legitimate grounds. We always consider your rights before processing personal data.
  • We will provide you with information regarding the processing upon request.
  • Processing is limited to the purpose. Our processing activities correspond to the purpose for which the personal data was collected.
  • The processing is carried out with a minimum of data. We only collect and process the minimum amount of personal data required for any purpose.
  • The processing is limited with a period of time. We will not keep your personal data longer than necessary.
  • We will do our best to ensure the accuracy of the data.
  • We will do our best to ensure the integrity and confidentiality of the data.

 

Definitions:

Personal data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose personal data is being processed.
Child – a natural person under the age of 16.
We/we – (Keenturtle)

Collection of personal information

We collect the following information:

• Name
• First name
• Phone number
• Email address

The personal information we collect is collected through forms and through the interactivity established between you and our website.

We also use, as indicated in the following section, cookies and/or log files to gather information about you. We may collect information about you that is publicly available.

Forms and interactivity:

Your personal information is collected through a form, namely: Contact form, donation by credit card, donation by bank transfer, donation by check.

We use the information thus collected for the following purposes: Contact

Website management (presentation, organization)

Your information is also collected through the interactivity that may be established between you and our website, as follows:

  • Google Analytics

We use the information thus collected for the following purposes:

  • Analysis of the behavior of Internet users of the site and thus obtain statistical data that will allow us to improve the quality of our services, all this anonymously.

Log files and cookies

We collect certain information through log files and cookies. This mainly concerns the following information:

  • IP adress
  • Operating system
  • Pages visited and queries
  • Time and day of connection

The use of such files allows us to:

  • Improvement of the service Order tracking Statistics
  • Sharing of personal information;
  • We undertake not to market the personal information collected.

How do we use your personal data?

We use your personal data to:

  • To provide our service to you. This includes, for example, registering your account; provide you with other products and services that you have requested;
  • Provide you with promotional items at your request and communicate with you in relation to such products and services;
  • Communicate and interact with you; and notify you of changes to the services.
  • Improve your customer experience;
  • Fulfill a legal or contractual obligation;

We use your personal data for legitimate reasons and/or with your consent. Due to the conclusion of a contract or the fulfillment of contractual obligations, we process your personal data for the following purposes:

  • Log in ;
  • Provide you with a service or send/offer you a product;

Communicate either for sales or invoicing On the basis of a legitimate interest, we process your personal data for the following purposes:

  • Send you personalized offers (from us and/or our carefully selected partners);
    administer and analyze our customers (purchasing behavior and history) in order to improve the quality, variety and availability of products, services offered, provided to conduct customer satisfaction surveys;
  • As long as you have not informed us otherwise, we consider offering you products, services similar or identical to your purchase history, browsing behavior to be our legitimate interest;

With your consent, we process your personal data for the following purposes:

  • Send you newsletters and campaign offers (from us and/or our carefully selected partners) for other purposes we have asked for your consent to do so;
  • We process your personal data in order to fulfill obligations arising from the law and/or use your personal data for the options provided by law. We reserve the right to anonymize the personal data collected and to use this data. We will only use data outside the scope of this policy if it is anonymized.
  • We keep your billing information and other information collected about you for as long as needed for accounting purposes or other obligations deriving from law, but no longer than 12 months;
  • We may process your personal data for other purposes which are not mentioned here, but which are compatible with the original purpose for which the data was collected;

To do this, we will ensure that:

  • The link between the purposes, the context and the nature of the personal data is suitable for further processing;
  • The further processing will not harm your interests there would be an appropriate safeguard for the processing;
  • We will notify you of any further processing and purposes;

Who else can access your personal data?

  • We do not share your personal data.
  • We disclose your personal data to third parties or government officials when we are legally required to do so.
  • We may disclose your personal data to third parties if you have consented or if there are other legal grounds.

Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyze customer behavior, administer the website, track users’ movements and collect user information. This is done in order to personalize and improve your experience with us.

A cookie is a small text file stored on your computer. Cookies store information used to help make the sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may prevent you from using certain features.

We use cookies for the following purposes:
Necessary cookies: These cookies are required for you to use certain important features on our website, such as logging in. These cookies do not collect any personal information.
Functionality cookies: these cookies provide functionality that makes it easier to use our service and allow us to offer more personalized features. For example, they can remember your name and email address in comment forms, so you don’t have to re-enter that information the next time you comment.
Analytics cookies – these cookies are used to track usage and performance of our website and services

You can delete cookies stored on your computer through your browser settings. You can also control some third-party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, see allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has its own privacy policy which you can view here. If you want to opt out of tracking by Google Analytics, see the Google Analytics option. on the page .

Rights regarding personal data

Regarding your personal data, you have the following rights:

Right to information – meaning you need to know if your personal data is being processed; what data is collected, where it comes from and why and by whom it is processed.
Right of access – meaning you have the right to access data collected from/about you. This includes your right to request and obtain a copy of your personal data collected.
Right to rectification – meaning you have the right to request the rectification or erasure of your personal data which is inaccurate or incomplete.
Right to erasure – meaning that in certain circumstances you can request that your personal data be erased from our records.
Right to restrict processing – meaning that certain conditions apply, you have the right to restrict the processing of your personal data.
Right to object to processing – meaning in some cases you have the right to object to the processing of your personal data, for example in the case of direct marketing.
Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not be subject to a decision based solely on automated processing. This right you can exercise whenever there is a result of profiling that produces legal effects concerning or significantly affecting you.
Right to data portability – you have the right to obtain your personal data in a machine-readable format or, if feasible, as a direct transfer from one processor to another.
Right to Complain – in the event that we deny your request under the Access Rights, we will provide you with a reason. If you are unhappy with the way your request has been handled, please contact us.
Right to assistance from supervisory authority – meaning you have the right to assistance from a supervisory authority and the right to other legal remedies such as claiming damages.
Right to withdraw your consent – ​​you have the right to withdraw any consent given for the processing of your personal data.

Permission to access

We are committed to recognizing a right of access and rectification to the persons concerned wishing to consult, modify, or even delete the information concerning them. The exercise of this right will be done by contacting us:

Keenturtle
Address : 94, rue SERVIENT 69003 LYON
Registered in the Trade and Companies Register of 827 589 060 under number 82758906000017
Intra-community VAT number: FR06827589060
Email Address: info@keenturtle.com

Right of opposition and withdrawal

We are committed to offering you the right to oppose and withdraw your personal information.
The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.

The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

To exercise these rights, you can contact:

Keenturtle
Address : 94, rue SERVIENT 69003 LYON
Registered in the Trade and Companies Register of 827 589 060 under number 82758906000017
Intra-community VAT number: FR06827589060
Email Address: info@keenturtle.com

Security

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

We do our best to protect your personal data. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymization and pseudonymization where appropriate. We monitor our systems for possible vulnerabilities and attacks.

Although we do our best, we cannot guarantee the security of information. However, we undertake to inform the competent authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything reasonably possible to prevent security breaches and to assist authorities in the event of a breach.

If you have an account with us, please note that you must keep your username and password secret.

To ensure the security of your personal information, we use the following measures:

  • SSL protocol (Secure Sockets Layer) Access management – ​​authorized person Access management – ​​data subject Network monitoring software Computer backup
  • Username / password Firewalls

We are committed to maintaining a high degree of confidentiality in the processing of your private data. However, as no mechanism offers maximum security, a share of risk is always present when using the Internet to transmit personal information, in which case any security breach will be reported to the CNIL within 72 hours in accordance with the regulations. in force.

Contact information

Data Protection Officer

If you have any questions regarding the processing of your personal data, your rights regarding your personal data or this privacy policy, contact our data protection officer:

Keenturtle
Address : 94, rue SERVIENT 69003 LYON
Registered in the Trade and Companies Register of 827 589 060 under number 82758906000017
Intra-community VAT number: FR06827589060
Email Address: info@keenturtle.com

Changes to this Data Privacy Policy

We reserve the right to make changes to this privacy policy.

Last modification on January 04, 2022.

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